Frequently Asked Questions
As Colorado continues it’s reopening strategies, it is vital that Public Health adapts and responds to our ever evolving world. Many questions arise when discussing Contact Tracing. Here we want to provide some answers and clarifications around these efforts to reduce concern, promote transparency, and work towards returning to a normal way of life.
Contact tracers get information from people who are diagnosed with COVID-19 and reported to state and local public health departments by laboratories or health care providers. By state statute and regulation, laboratories and health care providers are required to report certain diagnoses and health conditions to public health so public health can interview the cases and put measures in place to control the spread of disease — COVID-19 is one of these.
Public health organizations are responsible for protecting the health information of Colorado citizens. All personal health information is carefully safeguarded. Your protected health information is secure and is only shared with public health officials and individuals who need that information to prevent the spread of COVID-19. Contacts are only informed that they may have been exposed to a patient with the infection. They are not told the identity of the patient who may have exposed them.
In Colorado, local public health agencies lead contact tracing efforts in their communities. The state supports local agencies in their efforts, and may call individuals on behalf of local agencies in some circumstances. The state provides coordination of the data and technical assistance as needed.
Contact tracers reach out to and interview patients with confirmed COVID-19 cases and their contacts.COVID-19 navigators provide support services to people who have tested positive and may be in isolation or quarantine. Navigators make sure that patients have the knowledge and support they need to successfully complete their isolation and quarantine periods.
Colorado Public Health Workforce Collaborative